Journal Report

Service Industries Journal

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Journal Information
Journal Title
Service Industries Journal
Publisher
ISSN
0264-2069
E-ISSN
Database
Journal quality
Domain
Physical Sciences, Social Sciences
Classification History
Year A+ A B C
2026 ✓ ✓
2025 ✓ ✓
2024 ✓ ✓
2023 ✓ ✓
2021/2022 ✓ ✓
2020 ✓ ✓
2019 ✓ ✓
2018 ✓
A journal may have more than one classification in the same year. All recorded classifications are displayed.
Recent Articles
Does AI-augmented awareness influence employee creativity and quiet quitting behavior?
Aamir Ali, Anya Li, Wansi Chen
2026-11-9 Pages 1-30
DOI: 10.1080/02642069.2026.2761000
Phygital research fit: toward a theory-building framework for transformative and sustainable service research
Weng Marc Lim, Cindy Chuah, Kian Yeik Koay et al.
2026-11-9 Pages 1-30
DOI: 10.1080/02642069.2026.2749471
Benefits, challenges and ethical implications of using (Gen) AI in service research
The Khoa Do, Kimmy Wa Chan, Axel Kaehne
2026-11-4 Pages 1-4
DOI: 10.1080/02642069.2026.2757581
How AI negative feedback shapes employee appraisals and job crafting
Fuda Li, Qin Li, Fanchao Zhuo et al.
2026-11-3 Pages 1-30
DOI: 10.1080/02642069.2026.2754018
The algorithmic third actor in service work
Fayyaz Khan
2026-10-15 Pages 1-35
DOI: 10.1080/02642069.2026.2744747
AI leadership: employee perceptions and pathways to compliance
Tuan (Todd) Cao, Mai Nguyen, Tuan Phong Nham et al.
2026-10-8 Pages 1-41
DOI: 10.1080/02642069.2026.2741892
Editorial: Healthy Aging and the Service Industries
Metin Kozak, Xuan Lorna Wang, Jun Wen
2026-10-6 Vol. 46 Issue 13-14 Pages 1141-1146
DOI: 10.1080/02642069.2026.2742526
Fostering frontline employee trust in service robots through outcome interdependence
Qiushi Wang, Ping Han, Shuwei Hao
2026-10-1 Pages 1-24
DOI: 10.1080/02642069.2026.2737151
How generative AI shapes customer input on video platforms
Qingan Wu, Xiping Liu, Mingsong Mao et al.
2026-9-30 Pages 1-39
DOI: 10.1080/02642069.2026.2740556
Collaborating with service robots: enhancing work engagement and job outcomes
Won-Moo Hur, Kyungwon Lee, June-ho Chung
2026-9-30 Pages 1-32
DOI: 10.1080/02642069.2026.2737152
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Printed: November 12, 2026 07:31