Journal Report

Journal of Service Theory and Practice

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Journal Information
Journal Title
Journal of Service Theory and Practice
Publisher
Emerald Publishing
ISSN
2055-6225
E-ISSN
2055-6233
Database
SCOPUS
Domain
Health Sciences, Social Sciences
Classification History
Year A+ A B C
2026 ✓
2025 ✓
2024 ✓
2023 ✓
2021/2022 ✓
2020 ✓
2019 ✓
2018
A journal may have more than one classification in the same year. All recorded classifications are displayed.
Recent Articles
Stakeholder engagement in digital health: a relational, system-level and process-oriented approach
Tiziana Russo Spena, Stefano Paolo Russo, Roberta De Filippis et al.
2026-11-6 Vol. 36 Issue 7 Pages 266-296
DOI: 10.1108/jstp-07-2025-0268
Collective emotions in value co-creation within B2B service ecosystems: outlining a conceptual research agenda
Ramona Mauch, Carolina Herrando, Marc Kuhn
2026-11-2 Pages 1-26
DOI: 10.1108/jstp-10-2025-0421
The collaborative economy from a service-dominant logic lens: a conceptual typology
Kristina K. Lindsey Hall, Ripinka Koli Patil, Ji (Miracle) Qi
2026-10-13 Pages 1-31
DOI: 10.1108/jstp-06-2025-0224
Actor engagement roles in collaborative settings: a theoretical framework and empirical typology
Katrin Uude, Jodie Conduit, Carolin Plewa
2026-10-9 Vol. 36 Issue 7 Pages 233-265
DOI: 10.1108/jstp-10-2025-0427
A sensemaking perspective on the drivers, boundary conditions, and outcomes of frontline employee bricolage
Ashish Kalra, Omar S. Itani
2026-9-29 Vol. 36 Issue 6 Pages 1021-1048
DOI: 10.1108/jstp-01-2026-0001
Mind your tone: how swear words in online complaints influence bystander perceptions of airlines and hotels
Maqsood Hussain Bhutto, Joel Mero, Heikki Karjaluoto
2026-9-24 Vol. 36 Issue 7 Pages 209-232
DOI: 10.1108/jstp-02-2025-0060
Unlocking the relationship between depth and breadth of servitization and product innovation: the moderating effects of digitalization and market competition
Rongrong Pan, Zichao Yang
2026-9-11 Vol. 36 Issue 6 Pages 988-1020
DOI: 10.1108/jstp-04-2025-0125
Understanding actor engagement through psychological ownership: a multi-sport brand perspective
Harrison de Picot, Jodie Conduit, Steve Goodman et al.
2026-9-1 Vol. 36 Issue 7 Pages 184-208
DOI: 10.1108/jstp-07-2025-0263
Agentic AI and consumer engagement in sustainable health and wellness tourism: reimagining service facilitation in digitalized ecosystems
Arjun J Nair, Sridhar Manohar, Satish Rao
2026-8-17 Pages 1-33
DOI: 10.1108/jstp-10-2025-0420
Behind the hype: unfulfilled promises and social consequences of the sharing economy
Martina Toni, Filippo Corsini, Giovanni Mattia
2026-8-5 Vol. 36 Issue 6 Pages 961-987
DOI: 10.1108/jstp-11-2025-0436
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Printed: November 7, 2026 23:54