Journal Report

Journal of Relationship Marketing

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Journal Information
Journal Title
Journal of Relationship Marketing
Publisher
Routledge
ISSN
1533-2667
E-ISSN
1533-2675
Database
SCOPUS
Domain
Physical Sciences, Social Sciences
Classification History
Year A+ A B C
2026 ✓
2025 ✓
2024 ✓
2023 ✓
2021/2022 ✓
2020 ✓
2019 ✓
2018
A journal may have more than one classification in the same year. All recorded classifications are displayed.
Recent Articles
Electronic Customer Relationship Management Adoption: Exploring Its Evolution Through Bibliometric Analysis and Topic Modeling
Jose A. Perez-Bertozzi, Pedro R. Palos-Sanchez
2026-2-5 Pages 1-48
DOI: 10.1080/15332667.2026.2619795
Statement of Retraction: Relationship Marketing Practices and Export Performance of SMEs in an Emerging Economy: A Mediation Analysis
2025-12-23 Vol. 25 Issue 1 Pages 90-90
DOI: 10.1080/15332667.2025.2604477
Building Trust and Engagement: Mapping Social Media’s Role in Digital Healthcare Communication
Vandana Ahuja, Rajwinder Kaur, Pooja Tabeck et al.
2025-10-15 Pages 1-30
DOI: 10.1080/15332667.2025.2569127
Identifying the Drivers of Service Quality and Perceived Value in Forming Brand Resilience and Consumer Attitude: Expounded by Equity Theory
Shweta Manchanda, Pranay Verma, Vernika Agarwal
2025-9-29 Vol. 25 Issue 4 Pages 437-471
DOI: 10.1080/15332667.2025.2557681
Relationship Building in Online Retail: Exploring the Role of Supplementary Services in Fostering Customer Emotional Attachment, Satisfaction, and Loyalty
Amir Zaib Abbasi, Alhamzah F. Abbas, M. Sadiq Sohail et al.
2025-9-24 Pages 1-26
DOI: 10.1080/15332667.2025.2562087
A Systematic Literature Review of Social CRM’s Impact on Customer Loyalty
Tahereh Hasani
2025-9-19 Vol. 25 Issue 4 Pages 398-436
DOI: 10.1080/15332667.2025.2557673
The Role of Commitment and Trust Between Financial and Social Satisfaction in B2B Purchase and Sales Relations
Jyh-Liang Guan, Tzong-Ru Lee, Göran Svensson et al.
2025-8-28 Vol. 25 Issue 4 Pages 367-397
DOI: 10.1080/15332667.2025.2546183
Leveraging CRM Capabilities for Enhanced Relationship Maintenance and Performance: Empirical Insights from Latin America’s Business-to-Business Sector
Juan Carlos Bustamante, Juan Carlos Sosa-Varela, Jorge Bullemore-Campbell et al.
2025-7-31 Vol. 25 Issue 4 Pages 333-366
DOI: 10.1080/15332667.2025.2536925
Is Dissolution the Solution? A Customer Relationship Reactivation Model
Luisa Lopes, Helena Alves, Carlos Brito
2025-7-26 Vol. 25 Issue 4 Pages 292-332
DOI: 10.1080/15332667.2025.2536924
A Good Reputation Must be Earned, But How? Examining the Role of Relationship Communication and Employee Skills in Retail Banking
Mornay Roberts-Lombard, Daniel Johannes Petzer
2025-6-20 Vol. 25 Issue 3 Pages 252-291
DOI: 10.1080/15332667.2025.2514292
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Printed: November 3, 2026 12:38