Green Journals

The algorithmic third actor in service work

Fayyaz Khan

2026-10-15 Pages 1-35

DOI: 10.1080/02642069.2026.2744747

AI leadership: employee perceptions and pathways to compliance

Tuan (Todd) Cao, Mai Nguyen, Tuan Phong Nham et al.

2026-10-8 Pages 1-41

DOI: 10.1080/02642069.2026.2741892

Editorial: Healthy Aging and the Service Industries

Metin Kozak, Xuan Lorna Wang, Jun Wen

2026-10-6 Vol. 46 Issue 13-14 Pages 1141-1146

DOI: 10.1080/02642069.2026.2742526

Fostering frontline employee trust in service robots through outcome interdependence

Qiushi Wang, Ping Han, Shuwei Hao

2026-10-1 Pages 1-24

DOI: 10.1080/02642069.2026.2737151

How generative AI shapes customer input on video platforms

Qingan Wu, Xiping Liu, Mingsong Mao et al.

2026-9-30 Pages 1-39

DOI: 10.1080/02642069.2026.2740556

Collaborating with service robots: enhancing work engagement and job outcomes

Won-Moo Hur, Kyungwon Lee, June-ho Chung

2026-9-30 Pages 1-32

DOI: 10.1080/02642069.2026.2737152

Human-as-the-Lead (HatL): reconceptualising human agency in AI-augmented work and its implications for employee and customer experience

K. Vinaykumar Nair, K. R. Jayasimha

2026-9-29 Pages 1-32

DOI: 10.1080/02642069.2026.2740555

Rethinking HR through AI: a sectoral analysis of customer complaints and training programs in tourism

Özlem Ari, Bayram Sahin, Ozge Erdal et al.

2026-9-27 Pages 1-29

DOI: 10.1080/02642069.2026.2737149

Hybrid service agency: human–robot collaboration and workforce transformation in hospitality and tourism

Matteo Borghi, Phatcharasiri Ratcharak, Babak Taheri

2026-9-23 Pages 1-28

DOI: 10.1080/02642069.2026.2733550

AI-TRUST: A transparency protocol for Generative AI-assisted research

Fatih Celik, Blend Ibrahim, Sameer Hosany et al.

2026-9-17 Pages 1-59

DOI: 10.1080/02642069.2026.2727027

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